In this webinar, get a status report on the agent experience based on Metrigy’s latest CX research, and discover the role AI, including conversational generative AI, and automation are playing…
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Metrigy conducted a study with more than 500 consumers to understand what they like and dislike about their interactions with companies.
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What are successful companies doing to improve the agent experience? Find out the key best practices--backed by real-world data and metrics--in this webinar with Metrigy CEO Robin Gareiss.
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AI is all the rage now, especially for customer interactions. But how much value does it bring to the organization? We have the hard data on how much AI is…
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The last of a three-part webinar series provides insight into our latest study on customer insights, and how they play a role in improving business metrics.
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The last of a three-part webinar series provides insight into our latest study on customer insights, and how they play a role in improving business metrics.
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The last of a three-part webinar series provides insight into our latest study on customer insights, and how they play a role in improving business metrics.
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Metrigy's Customer Experience MetriCast 20223 study gathered data from 1,700 end-user organizations to provide insight into purchasing plans and vendor supporting client experience. In this webinar we'll share a snapshot…
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It's time for Metrigy's annual MetriStar CX Awards--based solely on customer sentiment and business success derived from using specific vendors' technologies.
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The second of a three-part webinar series provides insight into our latest study on customer insights, and how they play a role in improving business metrics.
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