What are successful companies doing to improve the agent experience? Find out the key best practices--backed by real-world data and metrics--in this webinar with Metrigy CEO Robin Gareiss.
Read More
AI is all the rage now, especially for customer interactions. But how much value does it bring to the organization? We have the hard data on how much AI is…
Read More
The last of a three-part webinar series provides insight into our latest study on customer insights, and how they play a role in improving business metrics.
Read More
The last of a three-part webinar series provides insight into our latest study on customer insights, and how they play a role in improving business metrics.
Read More
The last of a three-part webinar series provides insight into our latest study on customer insights, and how they play a role in improving business metrics.
Read More
The last of a three-part webinar series provides insight into our latest study on customer insights, and how they play a role in improving business metrics.
Read More
Metrigy's Customer Experience MetriCast 20223 study gathered data from 1,700 end-user organizations to provide insight into purchasing plans and vendor supporting client experience. In this webinar we'll share a snapshot…
Read More
It's time for Metrigy's annual MetriStar CX Awards--based solely on customer sentiment and business success derived from using specific vendors' technologies.
Read More
In this webinar we'll share Metrigy's latest research to help you decide between Direct Routing, Operator Connect, and Calling plan, and understand the potential use of Teams Phone Mobile.
Read More
In this webinar we'll share insights into success strategies, based on real-world data gathered from more than 400 end-user organizations, on management and technology strategies that correlate with success.
Read More
