On-Demand 5 | Metrigy

Jul 11

Webinar – 2023 Workplace Collaboration MetriStar Award Winners

By Irwin Lazar Employee Engagement, On-Demand, Webinars, Workplace Collaboration

Metrigy will announce the MetriStar Top Providers in several areas of Workplace Collaboration technologies, including Unified Communications-as-a-Service (UCaaS), Meeting applications, Team collaboration applications, Video room system equipment, Headsets, UC administrative…

Jul 05

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Webinar – CX Optimization Ep.3: Consumer Views on CX Technology

By Robin Gareiss Customer Engagement Webinars, On-Demand, Webinars

Metrigy conducted a study with more than 500 consumers to understand what they like and dislike about their interactions with companies.

Jul 03

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Webinar – CX Optimization Ep.2: Agent Experience

By Robin Gareiss Customer Engagement Webinars, On-Demand, Webinars

What are successful companies doing to improve the agent experience? Find out the key best practices--backed by real-world data and metrics--in this webinar with Metrigy CEO Robin Gareiss.

Jun 28

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Webinar – CX Optimization Ep.1: Measurable Value of AI for Customer Experience

By Robin Gareiss Customer Engagement Webinars, On-Demand, Webinars

AI is all the rage now, especially for customer interactions. But how much value does it bring to the organization? We have the hard data on how much AI is…

May 23

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Webinar – Solving the Frontline Worker Challenge with EX

By Beth Schultz Employee Engagement Webinars, On-Demand, Webinars

The last of a three-part webinar series provides insight into our latest study on customer insights, and how they play a role in improving business metrics.

Apr 18

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Webinar – 5 Vital Changes that Will Bolster Customer Success

By Robin Gareiss Customer Engagement Webinars, On-Demand, Webinars

The last of a three-part webinar series provides insight into our latest study on customer insights, and how they play a role in improving business metrics.

Mar 30

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Webinar – AI, Analytics & Automation: Step-by-Step Guide to Improving Business Metrics

By Robin Gareiss Customer Engagement Webinars, On-Demand, Webinars

The last of a three-part webinar series provides insight into our latest study on customer insights, and how they play a role in improving business metrics.

Mar 17

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Webinar – Customer Analytics Ep. 3: Proving the Value of Insights

By Robin Gareiss Customer Engagement Webinars, On-Demand, Webinars

The last of a three-part webinar series provides insight into our latest study on customer insights, and how they play a role in improving business metrics.

Mar 13

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Webinar – Customer Experience Market Outlook and Vendor Trends in 2023

By Diane Myers Customer Engagement, Customer Engagement Webinars, CX Analytics, On-Demand, Webinars

Metrigy's Customer Experience MetriCast 20223 study gathered data from 1,700 end-user organizations to provide insight into purchasing plans and vendor supporting client experience. In this webinar we'll share a snapshot…

Mar 10

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Webinar – 2023 CX MetriStar Award Winners

By Robin Gareiss Customer Engagement Webinars, Employee Engagement Webinars, On-Demand, Webinars

It's time for Metrigy's annual MetriStar CX Awards--based solely on customer sentiment and business success derived from using specific vendors' technologies.

On-Demand

Webinar – 2023 Workplace Collaboration MetriStar Award Winners

Webinar – CX Optimization Ep.3: Consumer Views on CX Technology

Webinar – CX Optimization Ep.2: Agent Experience

Webinar – CX Optimization Ep.1: Measurable Value of AI for Customer Experience

Webinar – Solving the Frontline Worker Challenge with EX

Webinar – 5 Vital Changes that Will Bolster Customer Success

Webinar – AI, Analytics & Automation: Step-by-Step Guide to Improving Business Metrics

Webinar – Customer Analytics Ep. 3: Proving the Value of Insights

Webinar – Customer Experience Market Outlook and Vendor Trends in 2023

Webinar – 2023 CX MetriStar Award Winners

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